Seattle Department of Transportation

Communications and Community Outreach

Developed and supported community outreach strategies for a number of roadway paving and safety improvement projects across the City of Seattle. 

I

GOAL

Implement optimal community outreach strategies to reach diverse communities across Seattle.

l

STRATEGY

Use in-depth community research to approach outreach in each area in a culturally appropriate manner. Receive feedback and share information about work on paving projects.

N

EXECUTION

Provide strategies for inclusive, multicultural outreach. Provide on the ground support of outreach activities: door-to-door activities, open houses and community events. Development of social media strategies to increase reach of project information. Provide transcreation of outreach materials and in-person interpretation services. Write traffic advisories and email updates to communicate construction information.

RESULTS

Community outreach planning and support strategies are continually implemented across a variety of SDOT projects to garner feedback from diverse communities.

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